Privacy Policy
Last updated:
KC Events UK ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website or enquiring about our services. It is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
KC Events UK is a live sound engineering business based in Brighton, UK. We provide professional audio services for corporate events, weddings, private functions, and live entertainment across Brighton, Sussex, London, and the South East.
Data controller: KC Events UK, Brighton, UK. Contact: [email protected] | 07783 183 170.
2. What Data We Collect
We may collect the following personal data when you submit an enquiry or booking request via our website:
• Full name • Email address • Phone number • Event details (date, venue, type, guest numbers) • Any additional information you choose to provide in your message
We do not collect payment card details through our website. We do not use cookies for tracking or analytics purposes.
3. How We Use Your Data
We use your personal data solely to:
• Respond to your enquiry or booking request • Provide a quote for our services • Communicate with you about your event • Fulfil our contractual obligations if you book with us
We will not use your data for marketing purposes without your explicit consent, and we will never sell or share your data with third parties for commercial purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
• Legitimate interests: to respond to enquiries you have initiated • Contract: to fulfil a booking agreement you have entered into with us • Legal obligation: where we are required to retain records by law
5. How Long We Keep Your Data
We retain enquiry data for up to 12 months after your last contact with us, unless a booking is made, in which case we retain relevant records for up to 6 years to comply with HMRC requirements.
After the retention period, your data is securely deleted.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
• Right of access: request a copy of the data we hold about you • Right to rectification: ask us to correct inaccurate data • Right to erasure: ask us to delete your data ('right to be forgotten') • Right to restrict processing: ask us to limit how we use your data • Right to data portability: receive your data in a portable format • Right to object: object to our processing of your data
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Enquiry data submitted via our website is transmitted securely.
8. Third-Party Services
Our website is hosted on GoDaddy's Airo platform. GoDaddy acts as a data processor on our behalf and processes data in accordance with their own privacy policy and data processing agreements.
We do not use third-party analytics, advertising, or tracking services on this website.
9. Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
ICO website: ico.org.uk | ICO helpline: 0303 123 1113
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.